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The unprecedented COVID-19 pandemic has led to many sudden changes and challenges in everyone’s lives. As people cope, overwhelming feelings of hopelessness and helplessness can emerge.

From the onset, the Crisis Centre of BC was called on to do what they do best – respond to a crisis.

Engaging in crisis intervention and suicide prevention, the Crisis Centre’s staff and volunteers are trained to connect with people over the phone and through chat services that extend B.C. wide as well as to the Yukon.

Through their distress services program — which includes 24/7 distress phone lines and online chat services between 12 p.m. and 1 a.m. — youth, adults, and seniors have immediate access to barrier-free, non-judgemental, and confidential emotional support through risk assessment, collaborative safety planning, and short-term follow-up.

In a single day, the Crisis Centre team receives approximately 300 call and chat requests from individuals in crisis. Clearly, there is great need and demand for these services through the B.C. and Yukon regions.

With the holidays approaching, these support services will be needed even more. The Crisis Centre of BC is supported by donations, which go towards ensuring individuals in B.C. communities continue to have immediate access to the support and resources they need in times of crisis.

For more info on how you can help foster compassionate, connected, suicide-safer communities, visit crisiscentre.bc.ca/donate.
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